Last update: April 8th, 2020

1.- Ownership 

This site is owned and operated by Taste Delicatessen SL (hereinafter Taste Delicatessen), with address at Street Padre Francisco Molina, 18, 7° B, CP 07003, Palma of Majorca, Illes Balears, Spain.

Registered in the Mercantile Registry of the Balearic Islands, volume 2802, page 1, section 8, sheet PM 86114, Inscription 1.

NIF: B16615429

E-mail: info@tastedelicatessen.com

2.- Acceptance 

This online store (hereinafter the Service) is available to any user, for their own consumption and subject to the following terms and conditions: these Terms of Use and Sale, our Privacy Policy and Cookies Policy. 

When you use the Service, you accept our terms and conditions and thereby agree not to use the Service for illegal purposes. 

On the other hand, we inform you that for legal reasons we file the electronic documents in which the purchases are formalized. You can access these documents at any time by requesting it at: info@tastedelicatessen.com

3.- Description of the Service 

Through the Service, Taste Delicatessen allows the purchase of gourmet and delicatessen products such as preserves, oils or sausages, among others. 

The contract between Taste Delicatessen and the buyer will perfected in Spanish and English. 

The purchase process in the online store will be as follows: 

  • Within the web appears the catalog of products divided into categories so that you can select the desired product.
  • After making the selection of the product, it will be included in the shopping cart. At that time you can continue buying more products or proceed to checkout. 
  • Once the selection has been made, your personal data, billing address, delivery system and payment method will be completed. You can also add discount codes and a comment on your order.
  • In the last phase, a summary of the items purchased, form of payment, delivery method, acceptance of the terms and conditions of the Service and the button to confirm the purchase will be presented. 

The document of formalization of the purchase will be stored in your profile for your query. In any case, you can always request it at info@tastedelicatessen.com

During the purchase process you can modify the number of units, change the delivery and billing addresses, the payment method and the delivery system. To do this you must go back to the corresponding button, when possible and before the final acceptance of the purchase. 

Once the purchase is made, it will be confirmed by sending an email, within a maximum period of 24 hours, to the address you have indicated. The same will indicate the purchased product, its amount, applicable taxes, shipping costs, the form of payment, the place and delivery deadline and the applicable terms and conditions.

4.- External links 

You may be sent from the Service to other websites through links. However, Taste Delicatessen does not control those sites or their content, which are in fact subject to their own terms and conditions. Therefore, Taste Delicatessen is not responsible for the quality, veracity or accuracy of these sites. 

5.- Age 

Regarding the use of the Service, you declare that you are of legal age and that you have the necessary legal capacity to be bound by this agreement and use it in accordance with its terms and conditions, which you fully understand and acknowledge. 

You declare that all the information you provide to access the Service, before and during its use, is true, complete and accurate. 

6.- Intellectual and industrial property 

6.1 Our own content 

The content and information of the Service (among other data, text, sound, video, image or computer code), as well as the infrastructure used to provide such content and information, is owned by Taste Delicatessen or has the corresponding authorizations for its use. 

In addition, no intellectual or industrial property rights on the website or on any of its component elements are transferred to the client, and the reproduction, transformation, distribution, public communication, making available, extraction, reuse, resubmission or use of any nature, by any means or procedure, of any of them, except in cases where it is legally permitted or authorized by the owner of the corresponding rights.

For any other use of the content of the Service you need our prior written consent. 

6.2 User Content 

As a user you can contribute to the Service in various ways, such as sending emails or sending suggestions (hereinafter "Content"). 

We can use that Content in different ways, for example show it on the website, reformat it, translate it into other languages, edit it to provide clarity, correct grammatical errors, create derivative works from it, promote it and distribute it. 

Therefore, the Content remains your property but when you submit it, you grant Taste Delicatessen a worldwide, non-exclusive, free license, until the content is removed, transferable and sublicensed on that Content. 

7.- Delivery of the product and availability 

We deliver to all the territories of the European Economic Community according to the selected delivery method. 

In any case, the delivery date at your address may change depending on the availability of the chosen product, the warehouse of origin, the shipping area or specific circumstances of each order. It can also change due to extraordinary incidents in the carrier and due to difficulties in the delivery of the merchandise. 

The usual delivery times will be indicated during the shopping process.

In any case, remember that deliveries are made every day of the week except Saturdays, Sundays and holidays. In addition, deliveries are made during office hours. 

On the other hand, if the acquired product is not available, the consumer will be informed about it through the web and it will not be able to select it for purchase. In that case, Taste Delicatessen will offer you an alternative of equal or superior quality, with the corresponding adjustment in the price. The consumer will be able to freely accept or reject the alternative.

8.- Price and taxes 

The prices of the products offered in Taste Delicatessen are indicated in euros (€), recording on the price of the products the Value Added Tax (VAT) in force at the time of purchase. 

In any case, the transaction could be exempt or not subject to VAT depending on your country of residence or the condition in which you act. Therefore, in some cases, the final price of the order may be altered in relation to the one shown. 

The purchases made by exempt VAT payment persons will be indicated by sending their VAT / NIF number through the e-mail info@tastedelicatessen.com, asking to not apply this tax in their purchases. 

9.- Shipping costs 

The prices indicated for each product is added a certain amount for the shipping costs, the exact amount will be indicated in each case during the purchase process. Shipments will be made to all the territories of the European Economic Community. 

10.- Payment method 

The online payment of the purchased products must be made in advance in its entirety and through:

  • Credit and debit card: VISA or MasterCard. 

In this sense, Taste Delicatessen informs the credit card holders that transactions in the store online are made in a secure payment gateway, using SSL technology to ensure the security of data transmission.

11.- Right of withdrawal, returns and refunds

11.1.- Right of withdrawal 

According to the type of product offered in our online store, that is to say, foods that may deteriorate rapidly or that need to be stored in a refrigerated manner, the right of withdrawal will not be applicable. according to article 103, letter d) of the Real Decreto Legislativo 1/2007, de 16 de noviembre, por el que se aprueba el texto refundido de la Ley General para la Defensa de los Consumidores y Usuarios y otras leyes complementarias. 

11.2.- Returns 

If, once the product is received, it arrives damaged or in bad conditions, Taste Delicatessen will allow you to exchange it for a new one or request a refund within a period of fourteen (14) calendar days from the date of receipt. In that case, you must send us the defective product. Checked the existence of the defect or the mistake in the shipment, we will proceed to the exchange or refund. 

In that case, Taste Delicatessen will assume the shipping costs incurred for the return, as long as the product is in its original packaging and has not been consumed totally or partially. 

For any of these cases, contact us at info@tastedelicatessen.com

11.3.- Refunds 

You can cancel your order at any time and without any cost provided you communicate it before the order has been made available to the carrier for shipment. 

If before the cancellation the amount of the requested product had already been charged, the term for the refund will be up to 14 calendar days after Taste Delicatessen has been informed of the decision to cancel the order. 

12.- Validity of the offers 

The products offered in the Service, and the prices of these, will be available for purchase while they are in the catalog of products displayed through this website. 

In any case, Taste Delicatessen reserves the right to make the changes in the Service it considers appropriate, being able to update products and services according to the market. 

Taste Delicatessen reserves the right to change prices without prior notice. 

We inform you that in spite of the updates that are made to the prices of the Service, these could contain errors. We will promptly correct all errors that appear, but will not be binding with the Service. 

13.- Security 

As indicated above, the entire purchase and sale procedure, as well as the transmission of your personal data and payment systems, is carried out on a secure page and encrypted via the SSL protocol. 

We guarantee the security of the Service in accordance with the present technological knowledge. However, Taste Delicatessen can not guarantee the total future security of the Service. In any case, we do commit to correct and implement the appropriate corrective measures to correct a possible security breach as soon as possible. 

You agree to notify Taste Delicatessen, immediately and through the email info@tastedelicatessen.com, of any situation that could lead to the impersonation of a user's identity. 

14.- Modifications and nullity 

We may update the terms and conditions of the Service in the future, as well as the characteristics and functions of the Service itself. 

We will inform you of changes in the terms and conditions by placing a notice in a prominent place on our website and / or by email. 

If any clause included in these terms and conditions is declared, totally or partially, null or ineffective, the same will only affect that provision or the part of it that is null or ineffective. The terms and conditions will remain in everything else, having such disposition, or the part of it that is affected, by not putting. 

15.- Claims and actions arising from the contract 

As far as possible, this Service is governed by Spanish law. 

In order to simplify the resolution of claims through civil proceedings and reduce costs, we do not exclude the possibility of submitting to an Arbitration of Equity of the Court of Arbitration of the Chambers of Commerce and Industry. 

In this sense, and according to the applicable regulations, Taste Delicatessen informs about the existence of a European online dispute resolution platform that facilitates the extrajudicial resolution of such litigation for contracts also concluded online between consumers and Internet service providers. This platform can be accessed through the following web page: http://ec.europa.eu/odr 

16.- Customer service 

For any clarification, incident or claim, you can contact us by: 

E-mail: info@tastedelicatessen.comMailing address: Street Padre Francisco Molina, 18, 7° B, CP 07003, Palma of Majorca, Illes Balears, Spain.